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Cannot Query Access 2013 in Excel or SharePoint

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Access 2013 Web App SharePoint 365

I have created an Access web app and set the permissions so that it is possible to create a read-only connection to the database via Excel or other systems.  I dutifully follow the steps here (http://blogs.office.com/b/microsoft-access/archive/2013/01/22/visualize-access-data-in-excel.aspx) but when I attempt to connect I receive an error message saying the request has timed out and that the server cannot be found.

I have the same issue when attempting to register the data as an external list in SharePoint Designer (using secure store credentials).


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